Tenant Management Organisations (TMOs) are organisations set up under United Kingdom law which allow residents of council housing or housing association homes in the United Kingdom can take over responsibility of the running of their homes. [1].
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A TMO is created when residents in a defined area of council or housing association homes create a body separate legal identity and, typically, elect a management committee to run the body. This body then enters into a formal legal contract with the landlord of the home, known as the management agreement.[2]
The Management Agreement will detail precisely which services are managed by the TMO on behalf of the landlord. The extent of the devolution in service can vary enormously, particularly between small and large TMOs, but may typically include day-to-day repairs, allocations and lettings, tenancy management, cleaning and caretaking, and rent collection. The TMO's operations are mainly funded by the management fees payable by the landlord under the agreement.
The TMO can take a number of legal forms. Registered TMOs may be a co-operative, or set up under corporate law.